What does an interview really tell you about a potential employee? If that person interviews well, are they going to bring the skill set you want? How do you really know?
A manager I know needed to hire someone who could master MSExcel. He designed a test consisting of a simple set of actions to be carried out in Excel. One task was to Freeze Panes. No one tested actually knew how to do that. Only one person looked it up in the Help index. (more…)
Training and Development (T&D) has been a part of human culture from the beginning of civilization. By sharing our discoveries with one another, applying our learning is a significant hallmark of the human species. Guild apprenticeships, Greek philosophy, the scientific method and military discipline are all examples of early T&D programs.
The Industrial Revolution created a need for more formal T&D strategies. In 1906, the National Society for Promotion of Industrial Education formed. Just a few years later, in 1913, the first cars rolled off the assembly line at Ford. Through the 1920s, unions set up the first training programs for employees, while quality control became an important topic of conversation for all industry.
